Below are the instructions for accessing the Virtual Events - Virtual Venue online event platform. The platform allows you to freely engage with other attendees at your virtual table, even move around the room from table to table to meet and chat with other colleagues and friends by interacting using video, audio and text chat. You are encouraged to use your camera and microphone to fully participate and make the most of the event.

Step-by-Step Log-In Instructions

Step 1:

As we move closer to the event a link will be provided and sent to you via email. Please expect to receive this 48 hours prior to the commencement of the Encore Series. Click the provided link to access the virtual venue.

Step 2: Check Your Equipment

Before joining, please ensure you have the following:

• A computer (Mac or PC). Tablets and phone are also supported but it is highly suggested to join on a computer as this is a far better experience to enjoy and engage in the event.
• A web browser: Chrome (recommended), Safari, Edge, or Firefox.
• A stable internet connection (minimum 5 Mbps upload and download).
• A webcam.
• A microphone.
• Headphones (recommended to reduce audio echo).

Step 3: Access the Landing Page

After clicking the link, you will arrive at the Landing Page.

Before the event opens, you may see a button labelled “Register for Event.”

Please note: registration is not required.

Step 4: Join the Event

One hour before the event start time, the button will change to “Join Event.”

Click “Join Event” to enter the platform.

Step 5: Create Your Login

You will be asked to log in with one of the options below:

• Email & Password: Users can log in using a registered email address and a custom password.
• Magic Link: Users enter their email address to receive a "magic link" in their inbox, which immediately logs them into the event.
• Social Login: Users can log in using Google, Facebook, LinkedIn, or Microsoft .
• Custom Single Sign-On (SSO): A customized SSO option may be available if configured by the event host.

You will then be taken to a short test page to check your camera and microphone.

If your browser asks for permission to use your camera and microphone, please select “Allow.”

Step 6: Enter the Virtual Venue

Once completed, you will enter the virtual venue and be seated at an available

table. To move to another table, simply double-click on an empty chair.

Step 7: Get Help if Needed

Support staff will be available throughout the event. You can also visit the Help Lounge located at the bottom right of the screen to speak with a support team member.

Additional Recommendation

We recommend logging in early to:

• Take advantage of early networking opportunities
• Confirm your system is working correctly
• Need help? Visit the Help Lounge located at the bottom right of the screen to speak with a support team member.